Terms & Conditions
Effective Date: 12 October 2026
1. Introduction
Welcome to Smart Fix Appliances Repair. These Terms & Conditions govern your use of our website and your enquiries or requests for appliance repair services.
By using our website or requesting our services, you agree to these terms. If you do not agree, please discontinue use of the website.
2. Our Services
Smart Fix Appliances Repair is a local appliance repair business based at Murki Khurd, Mohammadabad, Ghazipur, Uttar Pradesh, India.
Our services may include assistance with:
Air conditioner repair and servicing.
Refrigerator and fridge repair.
Washing machine repair.
Dishwasher repair.
The availability of a particular service depends on the appliance type, reported fault, location, parts availability, and our service capabilities.
3. Service Areas
Our primary service area is Mohammadabad and the surrounding areas of Ghazipur. Service availability outside these locations must be confirmed with us before an appointment is arranged.
4. Enquiries and Appointments
Customers may contact us by phone, email, or the website’s contact form to enquire about services.
Appointment dates and times are subject to availability. A service enquiry does not automatically guarantee an appointment or same-day service. We will communicate the arrangements after discussing your requirements.
5. Inspection and Diagnosis
The initial information provided by a customer may not be sufficient to identify the exact cause of an appliance fault. A physical inspection or further testing may be necessary.
We will explain the findings and recommended next steps to the customer, where applicable. Any inspection charges, if applicable, should be confirmed before work begins.
6. Repair Costs and Payments
Repair costs may depend on the nature of the fault, labour, replacement parts, appliance model, and the work required.
Where possible, we will explain the expected costs before proceeding with the repair. Additional work or parts may require a revised estimate and customer approval.
Payment methods, payment timing, and any applicable charges will be communicated during service arrangements.
7. Customer Responsibilities
Customers are expected to:
Provide accurate contact and location details.
Explain the appliance problem as clearly as possible.
Provide reasonable access to the appliance for inspection and repair.
Inform us of relevant appliance issues or previous repairs.
Approve the proposed work and applicable charges before repair begins.
Follow reasonable safety instructions provided by the technician.
8. Parts and Repair Limitations
Some repairs may depend on the availability and suitability of replacement parts. We may be unable to complete a repair if parts are unavailable, the appliance is unsafe to work on, or the damage makes repair impractical.
We will communicate relevant limitations and possible alternatives where applicable.
9. Repair Warranty
Any warranty on labour or replacement parts will apply only if expressly communicated and agreed upon for the relevant service. Warranty coverage, duration, exclusions, and claim procedures should be confirmed before the repair is undertaken.
No specific warranty is implied unless applicable law requires otherwise or a warranty has been expressly provided.
10. Cancellations and Rescheduling
Customers should inform us as early as reasonably possible if they need to cancel or reschedule an appointment.
Appointments may need to be rescheduled due to technician availability, travel conditions, parts availability, or unforeseen circumstances. Any applicable cancellation or visit charges will be communicated in advance.
11. Website Information
We aim to keep the information on our website accurate and up to date. However, service descriptions and general repair information are provided for guidance and do not guarantee a particular diagnosis, repair outcome, appointment time, or price.
12. Limitation of Liability
To the extent permitted by applicable law, Smart Fix Appliances Repair shall not be responsible for losses arising from circumstances beyond its reasonable control, inaccurate information supplied by customers, or the use of website information without obtaining appropriate professional advice.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
13. Website Use
You agree not to misuse our website, attempt unauthorised access, interfere with its operation, or submit false, misleading, unlawful, or harmful information through our contact channels.
14. Privacy
Personal information collected through our website or service enquiries is handled in accordance with our Privacy Policy. By submitting your information, you acknowledge that it may be used to respond to your enquiry and coordinate requested services, subject to applicable law.
15. Changes to These Terms
We may update these Terms & Conditions from time to time. Changes will be published on this page with a revised effective date. Continued use of the website after an update is subject to the revised terms, to the extent permitted by law.
16. Governing Law
These Terms & Conditions are governed by the applicable laws of India. Any dispute will be handled by the courts having appropriate jurisdiction under applicable law.
17. Contact Information
For questions about these Terms & Conditions or our repair services, contact:
Business Name: Smart Fix Appliances Repair
Address: Murki Khurd, Mohammadabad, Ghazipur, Uttar Pradesh, India
Phone: +91 6386808024
Email: mohdfarhadkhan462@gmail.com