Privacy Policy

Effective Date: 12 October 2026

1. Introduction

Smart Fix Appliances Repair, located at Murki Khurd, Mohammadabad, Ghazipur, Uttar Pradesh, India, respects your privacy and is committed to protecting the personal information you share with us through our website, phone calls, email, and service enquiries.

This Privacy Policy explains how we collect, use, store, and protect your information when you contact us or request our appliance repair services.

2. Information We Collect

We may collect the following information when you contact us:

  • Name and contact details, including your phone number and email address.

  • Address or location details required to arrange a service visit.

  • Appliance information, including appliance type, brand, model, and reported fault.

  • Details you provide through contact forms, email, phone calls, or other communication channels.

  • Website usage information, such as browser type and basic technical data, where applicable.

3. How We Use Your Information

We use your information to:

  • Respond to service enquiries and customer questions.

  • Discuss appliance problems and possible repair options.

  • Arrange appointments and coordinate service visits.

  • Provide updates regarding your repair request.

  • Explain estimated charges and applicable service conditions.

  • Improve our website and customer service.

4. Sharing of Information

We do not sell your personal information. We may share relevant information with trusted service providers or technical partners when necessary to operate our website, manage enquiries, or deliver requested services. We may also disclose information where required by applicable law.

5. Data Security

We take reasonable measures to protect the information you provide against unauthorised access, misuse, alteration, or disclosure. However, no online communication or electronic storage method can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to handle enquiries, provide services, maintain relevant business records, resolve disputes, or meet applicable legal obligations.

7. Cookies and Website Technologies

Our website may use cookies or similar technologies to support essential functionality, understand website usage, or improve user experience. You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

8. Third-Party Links and Services

Our website may contain links to third-party websites or use external services, such as email or contact-form providers. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before sharing information with them.

9. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also ask us to stop using your information for certain purposes, where legally permitted.

10. Children’s Privacy

Our website and repair services are intended for general household customers. We do not knowingly collect personal information from children unless permitted by applicable law and appropriately authorised.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices, or legal requirements. Updates will be published on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Business Name: Smart Fix Appliances Repair

Address: Murki Khurd, Mohammadabad, Ghazipur, Uttar Pradesh, India

Phone: +91 6386808024

Email: mohdfarhadkhan462@gmail.com

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